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Stefan is exec sponsor on Hilti side since start of the year (predecessor retired) > Trying to form a stronger bond, previous sponsor didn't make himself accessible. Responsible for Indirect. Lack of communication between Direct and Indirect. Indirect is asking for the same things that the other department is already doing. Example: Sourcing, SLP > being used on the direct side of the house. One instance for direct and indirect, but not talking to each other.
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